Sales Development Representative

Fusemachines is a 10+ year old AI company, dedicated to delivering state-of-the-art AI products and solutions to a diverse range of industries. Founded by Sameer Maskey, Ph.D., an Adjunct Associate Professor at Columbia University, our company is on a steadfast mission to democratize AI and harness the power of global AI talent from underserved communities. With a robust presence in four countries and a dedicated team of over 400 full-time employees, we are committed to fostering AI transformation journeys for businesses worldwide. At Fusemachines, we not only bridge the gap between AI advancement and its global impact but also strive to deliver the most advanced technology solutions to the world.

About The Role:

The Sales Development Representative (SDR) is responsible for generating and qualifying new business opportunities by identifying, engaging, and nurturing prospective clients. This role focuses on outbound and inbound lead qualification, initial discovery, and pipeline development to support the company’s revenue growth goals.

The SDR acts as the first point of contact for potential customers and plays a critical role in representing the company’s value proposition, particularly in AI, data analytics, and technology-driven solutions.

Key Responsibilities

Lead Generation & Prospecting

• Identify and research target accounts, industries, and decision-makers aligned with company offerings
• Execute outbound prospecting activities via email, phone, LinkedIn, and other channels
• Respond promptly to inbound inquiries and marketing-generated leads
   

Qualification & Discovery

• Conduct initial discovery conversations to understand prospect needs, challenges, and priorities
• Qualify leads based on defined criteria (budget, authority, need, timing)
• Clearly articulate the company’s solutions and value proposition
   

Pipeline & Sales Support

• Schedule qualified meetings and demos for Account Executives or Sales Leaders
• Maintain accurate and up-to-date records in the CRM system
• Collaborate closely with Sales, Marketing, and Product teams to improve lead quality and conversion
   

Relationship Building

• Build rapport with prospects and maintain professional, consultative communication
  Follow up consistently to nurture leads and move them through the sales funnel
   

Performance & Reporting

• Meet or exceed monthly and quarterly activity and pipeline targets
• Track outreach performance and continuously optimize messaging and approach
   

Required Qualifications

• Bachelor’s degree in business, Marketing, Communications, or a related field (or equivalent experience)
• 1–3 years of experience in sales development, inside sales, or a similar customer-facing role
• Strong written and verbal communication skills
  Comfortable engaging with senior stakeholders and technical audiences
• Experience using CRM tools (e.g., Salesforce, HubSpot, or similar)

Preferred Qualifications and Competencies

• Experience selling B2B services or technology solutions
• Exposure to AI, data analytics, software, or professional services environments
• Familiarity with outbound sales tools and prospecting platforms
• Experience working with global or enterprise clients 
• Results-driven and highly organized
• Strong listening and discovery skills
• Ability to handle objections professionally
• Self-motivated with a growth mindset
• Collaborative and team-oriented

What Success Looks Like in This Role

• Consistently generating qualified sales opportunities
• High-quality handoff to Account Executives
• Accurate CRM documentation and forecasting
• Strong understanding of client needs and company offerings
• Positive feedback from prospects and internal stakeholders
   

Why Join Us? 

• Opportunity to work with cutting-edge AI and data-driven solutions
  Exposure to enterprise-level clients and global markets
• Clear career growth path into Account Executive or Sales leadership roles
• Collaborative, innovative, and fast-growing environment 
• Health, Dental, and Vision Insurance
• 401(k) Matching Program
• Paid Time Off (PTO) / Vacation Policy 
• Hybrid 

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.